Currencies:  

Privacy Notice


Chunky Oak Designs are committed to preserving the privacy of all visitors to our website at www.chunkyoakonline.co.uk. Please read the following privacy policy to understand how we use and protect the information that you provide to us. By registering or placing an order on this website, you consent to the collection, use and transfer of your information under the terms of this policy.

 

INFORMATION THAT WE COLLECT FROM YOU

 

When you visit, register or order products or services on www.chunkyoakonline.co.uk or any other domain owned by us you may be asked to provide certain information about yourself including your name and contact details. We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us. To maintain customer service standards and to assist staff training, we may record and monitor incoming calls.

 

USE OF YOUR INFORMATION

 

Your information will enable us to provide you with access to all parts of our website and to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business. In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the website or our services. Further, where you have consented, we might also use your information to let you know by email about other products and services which we offer which may be of interest to you. If you change your mind about being contacted in the future, please let us know.

 

DISCLOSURE OF YOUR INFORMATION

 

Chunky Oak Designs, will not, under any circumstances disclose your personal details to any third party whatsoever. Only information submitted in relation to Chunky Oak Designs own promotional activity will be used.

 

PAYMENT VIA CREDIT CARDS AND PAYPAL

 

Chunky Oak Designs do not store any financial information about transactions other than standard invoicing details. Chunky Oak Designs will not store any credit / debit card details whatsoever.

 

COOKIES

 

Cookies are small amounts of information which we may store on your computer. The "cookies" used by Chunky Oak Designs are solely for tracking purposes to aid us in analysing your usage of our website and for no other purpose whatsoever. No personal information is identifiable from this information. No information is stored other than that provided upon creation of a shopping account.

 

SECURITY AND DATA RETENTION

 

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires. By creating an account you accept our terms and conditions of trade and that you are responsible for the security of your login details.

 

 

ACCESSING AND UPDATING

 

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us at cs@chunkyoakonline.co.uk. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you. 

 

Back
Your IP Address is: 54.92.193.89